The Complaints/Service Requests module enables you to document and report on all complaints and service requests you are tasked with. It provides tools to track the when, where, what, who and how so you have complete control over all complaints and service requests. This module has integrated spatial information on Complaints and Service Requests and is Image and GIS enabled.
Modules are optional and selectable, so you can tailor Visual R&B IMS® to your specific needs.